All users and customers of Royal Service Team must accept the below terms and conditions. “We”, “Us” or “Our” means Royal Service Team. “You” or “Your” means the client. “Services” means the services we, Royal Service Team provide to our clients.
These terms and conditions shall not be altered or amended without a written and signed agreement by both of us. Required notices to be given by either party to the other shall be in writing addressed to the primary place of business of the other party. In the case of a dispute between you and us during the course of service provision, both parties shall attempt to settle the dispute by negotiation. In the case of failing to settle the dispute, it may be referred to the legal proceeding by either party. Neither you nor we are liable for any breach of this agreement caused by matters beyond our or your reasonable control, including, but not limited to, Acts of God, fire, lightning, explosion, war, disorder, flood, industrial disputes, failures or interruptions of electricity supplies or weather of exceptional severity.
2. Our Responsibilities To You:
We shall provide our services to you as set out by the governing terms of the business at the time of service provision. We shall not use or reveal to any third person, other than those persons authorized by you, any private or confidential data about you, your product/s, service/s, customer/s, business/es, accounts, finance/s, contractual arrangements or any other information that we may receive about you during the period of our service provision. We shall endeavor to protect any confidential information provided to us by you to the best of our ability.
3. Your responsibilities To Us:
You and your employees shall fully cooperate with us and provide any such information as we may require for efficient service provision. You and your employees shall promptly provide us any documents or information that we may require from you for the performance of our responsibilities to you under governing terms. You shall duly pay all our fees and charges as agreed and laid out in the contract of service provision. All our fees and charges will not be inclusive of sales or value-added tax/es unless agreed with you otherwise we reserve the right to suspend or terminate our service provision to you if our fees and charges are not paid to us by you on the specified time.
4. Payment of Our Services:
According to the system of online selling, you need to pay us first with any of our accepted proper payment methods. Then we will start working on your project/s or will provide your file/s, document/s If we are requested to perform any additional work other than what is set out in the service provision agreement, we reserve the right to charge extra for the additional service/s requested. However, in such case, we will inform you in advance.
5. Termination of Service/s:
In the case of any breach of this agreement by either party, the affected party shall be entitled to terminate this agreement by giving one month written notice to the other party. In the case of legal declaration of bankruptcy on the part of either party, the affected party shall be entitled to terminate this agreement on a written notice.
6. Our Liability:
In the case of your loss due to any negligence on our part, we shall accept liability in accordance with the governing terms at that time. However, our liability shall never exceed the amount paid by you for service provision under the agreement. We shall not be liable for any of your loss including death or personal injury other than any of your loss due to our own negligence. This agreement does not affect your legal rights as a consumer. Customer must send the sign the contract within 24 hours after providing with the payment info. Otherwise, we are eligible to charge the customer.
7. Replacement Or money-back guarantee:
Our all services include a replacement OR money back guarantee. If you feel, you need to get a refund for any service you bought from us then first contact us via any of our contact methods before creating any dispute first at PayPal. If your refund asking cause will accurate then we will refund your money without asking any question. But, no refund is not more than your paid amount to us.
We, Royal Service Team deserve the full right to change or edit these terms and conditions for any logical reason at any logical time.